Case Studies — Afterburner Systems

THE CHALLENGE //

Peak Air was a 4-person HVAC operation doing solid work but hemorrhaging leads after 5pm. The owner was answering calls from his truck, missing jobs while on-site, and had zero follow-up system. Leads from their Google Ads were going cold within hours because no one was available to respond quickly enough.

THE SOLUTION //

Afterburner Systems deployed the Cloud AI Agent package — an AI voice agent that answers every call 24/7, qualifies the lead, and books service appointments directly into the calendar. An automated SMS sequence follows up with every unclosed lead at 1hr, 24hr, and 72hr intervals. Review requests go out automatically after every closed job.

+34%

More leads captured per month

+28

New Google reviews in 60 days

$4,200

Est. monthly revenue recovered

"I was skeptical about AI answering my phones but it handles calls better than I expected. Customers don't even know it's automated. My calendar is booked out two weeks and I haven't missed a single after-hours lead since we went live."

— OWNER, PEAK AIR HEATING & COOLING

THE CHALLENGE //

A 7-person plumbing company with strong word-of-mouth but no system to manage inbound leads. Jobs were tracked in a spreadsheet. Follow-ups happened when the owner remembered. The team had no visibility into the pipeline, and emergency calls were getting lost in a shared voicemail nobody checked.

THE SOLUTION //

Deployed the Afterburner CRM with a custom pipeline for emergency, scheduled, and estimate jobs. Automated follow-up sequences for unclosed estimates. SMS confirmation and reminder system for booked jobs reduced no-shows. The owner now has a live dashboard showing every lead, every job stage, and every technician.

-62%

Reduction in no-show appointments

+19%

Estimate close rate improvement

8hrs

Admin time saved per week

"I finally know where every job is. Before Afterburner we were running everything from memory and a group text. Now I have a real system and my close rate on estimates went up almost immediately because we're actually following up."

— OWNER, LONE STAR PLUMBING CO.

THE CHALLENGE //

A fast-growing landscaping company with 12 crews struggling to manage inbound volume during peak season. Their biggest pain: customers calling for quotes and never hearing back within 24 hours. Competition in the Phoenix market was brutal and response time was the deciding factor on nearly every job.

THE SOLUTION //

Full Scramjet deployment with the Beelink on-site hardware for maximum uptime. The AI voice agent answers every call, captures customer details, and schedules quote appointments automatically. An AI SMS agent follows up within 60 seconds of any missed call. The system runs on-site so it's always live even during internet outages.

+61%

More quotes booked per month

<60s

Avg response time to new leads

+$11K

Additional monthly revenue

"During spring we were getting 80+ calls a week and losing half of them. Now every single one gets answered, a quote gets scheduled, and we follow up automatically. We went from $42K to $53K a month in four months."

— OWNER, DESERT EDGE LANDSCAPING

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